Upon connection through Ice Communications, you will receive your bills via email. The email used is the given email address you have provided upon signing of your agreement.


If you ever need to change this email address please email our support team on: support@ice-comms.co.uk advising this and we can amend this with our accounts team.


Alternatively you can also receive your online billing log in where you can download your itemised bills and invoices. To receive this please contact us at support@ice-comms.co.uk or 0333 202 5000 option 1 for Customer Services then option 1 for Mobiles and a member of the team will be happy to assist.