Ice Comms

A SIM swap may be needed, as there could be damage to the chip, connections or support can assist further please call 0333 202 5000

Your SIM may still be displaying the temporary number EE use activate the SIM before they port your number onto the SIM. Please process the below to rem...

As part of your order ICE provide you with a monthly discount however, as you’re billed by the network directly we're unable to apply this discount to y...

The agreement with ICE is a business-to-business agreement with no cooling off period, your contract commenced the day you signed if you continue with cance...

These are deal incentives and are usually shipped 3-5 days after connection.

 you’ll receive an email to activate your ESIM within 24 hours of your port or connection day, this is password protected and requires the 3rd 6th 5th and 4...

Please scan the QR code in your ESIM pack and follow the instructions to set up, if this didn’t work please speak to connections on 0333 202 5000