FAQ-Line Features

Articles on how to use your call features.

How to activate Call Diversion
If the call diversion feature is added to your account, follow the below steps to activate it. 1: Dial *21* 2: Dial the number you wan...
Thu, 27 Oct, 2016 at 1:27 PM
How to use Smart Divert
Smart divert offers you  more choice for diverting your calls. Not only can you divert your calls perminantly, you can set your phone line to only di...
Thu, 27 Oct, 2016 at 4:32 PM
How do I use voicemail
BT Answering service 1571 is a personal voicemail service for your phone line. BT answer 1571 will store up to 20 messages at any one time. The mess...
Thu, 27 Oct, 2016 at 4:40 PM
How do I redial the previous number
BT provide a feature called redial or 1471. This allows you to redial the number which called you last. If you receive a call from someone and you were...
Mon, 31 Oct, 2016 at 10:22 AM