FAQ-Line Features

Articles on how to use your call features.

How to activate Call Diversion
If the call diversion feature is added to your account, follow the below steps to activate it. 1: Dial *21* 2: Dial the number you want it to divert t...
Fri, 30 Apr, 2021 at 9:33 AM
How to use Smart Divert
Smart divert offers you more choice for diverting your calls. Not only can you divert your calls permanently, you can set your phone line to only divert th...
Fri, 30 Apr, 2021 at 9:34 AM
How do I use voicemail?
BT Answering service 1571 is a personal voicemail service for your phone line. BT answer 1571 will store up to 20 messages at any one time. The message...
Fri, 30 Apr, 2021 at 9:36 AM
How do I redial the previous number?
BT provide a feature called redial or 1471. This allows you to redial the number which called you last. If you receive a call from someone and you were un...
Fri, 30 Apr, 2021 at 9:36 AM