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03332025000
Knowledge base
Mobiles
Cancellation Policy
0
My O2 Business
1
My O2 Business
O2 Going Abroad
3
Europe
Going abroad outside Europe
Calling abroad from the UK
Transferring my contacts
3
How To Transfer Contacts From iPhone To Android
How to Transfer Contacts from Android to iPhone
How to transfer BlackBerry contacts to iPhone
Why are my bills so high?
3
EE Pro Rota Billing
O2 Pro Rota Billing
My.Plan.Com Billing Guide
My EE Online Billing
0
Landlines
Billing
10
Why is my first bill so high?
When will you collect by Direct Debit?
What happens if I do not pay my bill?
How will a termination fee from my previous supplier be paid back to me?
How does my contract incentive work?
See all 10 articles
FAQ-Line Features
4
How to activate Call Diversion
How to use Smart Divert
How do I use voicemail
How do I redial the previous number
Broadband
7
What Is Broadband?
How fast is my broadband
My Broadband keeps disconnecting
New Broadband
Will an engineer need to visit my site to install broadband?
See all 7 articles
Faults
5
How long will Ice-Comms take to fix my fault?
No Dial Tone/Engaged
My Feature does not work
Crackling or noisy line.
Card machine or fax machine problems.
VoIP
3
What is VoIP?
Why should I choose VoIP?
Will VoIP work with my current setup?
General FAQs
1
What are your office hours?