VoIP

Queries about Voice over IP telephone systems.

What is VoIP?
Voice over Internet Protocol is a category of hardware and software that enables people to use the internet for telephone calls by sending voice data thr...
Thu, 3 Nov, 2016 at 10:15 AM
Why should I choose VoIP?
There are many reasons why VoIP is the better choice in comparison to a traditional phone system or PBX. Firstly there is the cost. With a PBX y...
Thu, 3 Nov, 2016 at 10:18 AM
Will VoIP work with my current setup?
VoIP handsets require two things. A connection to the internet, via a network cable or network switch going into your broadband router. Followed by some c...
Wed, 23 Nov, 2016 at 12:41 PM
Who is Horizon? I thought I was with Ice Comms
Whilst we are good at what we do, we do not make our own VoIP (Yet!) we tend to focus on customer services and making sure the products we do sell are perfe...
Mon, 17 May, 2021 at 4:05 PM
Porting your numbers to Ice (VoIP only)
When Ice are porting your telephone number over to be on the VoIP platform please ensure you provide us with the registered postcode to where the number is ...
Mon, 17 May, 2021 at 4:05 PM
The Horizon App keeps disconnecting
When using the app please ensure you have a full data signal or a Wi-Fi signal as the Horizon app works just like WhatsApp. It does not eat into your mobile...
Mon, 17 May, 2021 at 4:05 PM
VoIP Directory
If you need a directory for your VoIP system, the most efficient way of doing this is sending over an excel spreadsheet to support@ice-comms.co.uk in the fo...
Mon, 17 May, 2021 at 4:05 PM