Articles for broadband

What Is Broadband?
Broadband provides a high speed connection to the internet. It inherits the term 'broadband' because it has a significantly larger bandwidth tha...
Fri, 28 Oct, 2016 at 9:08 AM
How fast is my broadband
You can check how fast your broadband is currently running by using speed test sites such as or http://speedtest.btwholesale.c...
Fri, 28 Oct, 2016 at 9:13 AM
My Broadband keeps disconnecting
Your broadband should stay on continuously, unless you tell it otherwise. So, if it keeps disconnecting for no reason, there may be a problem with your br...
Fri, 28 Oct, 2016 at 9:17 AM
New Broadband
Once you have signed up, you will be given a designated 'go live' date. In the meantime we will send you all the equipment you will need, along ...
Fri, 28 Oct, 2016 at 9:18 AM
Will an engineer need to visit my site to install broadband?
Only in rare cases where your lines may need to be upgraded. Most of the time, the only changes will be made at the local telephone exchange.
Fri, 28 Oct, 2016 at 9:19 AM
Why are some broadband suppliers slower than advertised?
The main reason that you may receive slower than advertised speeds is due to your site's distance from the local exchange, which is a common factor wh...
Fri, 12 May, 2017 at 11:48 AM
Can I have a static IP address?
If you require a static IP address for your broadband connection, we can provide one for you at your request free of charge. If you require more than o...
Mon, 7 Nov, 2016 at 2:33 PM