Unfortunately, Ice comms don’t offer replacement handsets free of charge. If you have business insurance you can make a claim and Ice comms can supply you with a proof of purchase to support your claim. 


Alternatively, you are able to purchase handsets directly from ourselves, either brand new or refurbished. Please email support on [email protected] or call us on 0333 202 5000 for up to date prices on all handsets we have available.