If you experience a noisy line, crackling noises or distorted voices/one way communication. There could be a problem with your phone line or local cabinet. Common problems include flooding in the cabinet, a ground contact in the cabinet or exchange, or your telephone wire rubbing against a tree or foreign object.

Should you experience any audio problems on your phone line please contact the faults department at 03332025000 option 2 or support@ice-comms.co.uk