Ice Comms

Broadband provides a high speed connection to the internet. It inherits the term 'broadband' because it has a significantly larger bandwidth than t...

You can check how fast your broadband is currently running by using speed test sites such as http://www.speedtest.net/ or http://speedtest.btwholesale.com...

Your broadband should stay on continuously, unless you tell it otherwise. So, if it keeps disconnecting for no reason, there may be a problem with your bro...

Once you have signed up, you will be given a designated 'go live' date. In the meantime we will send you all the equipment you will need, along wit...

This all depends on if you want to keep the existing broadband line. If yes then an engineer will not need to visit site, this will all be done back end an...

The main reason that you may receive slower than advertised speeds is due to your site's distance from the local exchange, which is a common factor whe...

If you require a static IP address for your broadband connection, we can provide one for you at your request for £2.50 per month. If you require more than...

Commonly known as a WLR line which hosts your phone service and broadband, There could be an issue on the WLR line which has caused the interruption to the ...

Whilst Ice do provide your internet connection, unfortunately internal IT issues are something you would need to take up to your IT team. We will happily pr...

When using an Ice router provided free of charge you do have the option to purchase a preferred router and we will happily provide the radius logins to get ...