VoIP

Queries about Voice over IP telephone systems.

What is VoIP?
Voice over Internet Protocol is a category of hardware and software that enables people to use the internet for telephone calls by sending voice data throu...
Wed, 14 Aug, 2024 at 2:01 PM
Why should I choose VoIP?
With the recent Stop Sell announcement from BT more and more business are taking up VoIP to keep their telephone lines and retain all existing numbers. A m...
Wed, 14 Aug, 2024 at 2:02 PM
Will VoIP work with my current setup?
VoIP handsets require two things. A connection to the internet, via a network cable or network switch going into your broadband router.  Followed by some ...
Wed, 14 Aug, 2024 at 2:04 PM
Who is Horizon? I thought I was with Ice Comms
Whilst we are good at what we do, we do not make our own VoIP. We are a gold partner to Gamma Which hosts the Horizon system. We tend to focus on customer s...
Wed, 14 Aug, 2024 at 2:04 PM
Porting your numbers to Ice (VoIP only)
When Ice are porting your telephone number over to be on the VoIP platform please ensure you provide us with the registered postcode to where the number is ...
Wed, 14 Aug, 2024 at 2:05 PM
The Horizon App keeps disconnecting
Several factors can cause the app to disconnect, freeze or just generally not perform as expected. When using the app please ensure you have a full data si...
Wed, 14 Aug, 2024 at 2:05 PM
VoIP Directory
If you need a directory for your VoIP system, the most efficient way of doing this is sending over an excel spreadsheet to support@ice-comms.co.uk in the fo...
Wed, 14 Aug, 2024 at 2:05 PM
VoIP Hardware
There are several bits of kit on offer for VoIP, With a range of cordless handsets to large screen desk phones to rugged handsets for the clumsy ones! We t...
Wed, 14 Aug, 2024 at 2:06 PM